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Frequently Asked Questions

Find answers to common questions about MatchMine's AI-powered dating platform

How does MatchMine's AI matching work?
Our AI analyzes over 50 compatibility factors including personality traits, values, lifestyle preferences, communication styles, and relationship goals. The algorithm learns from your quiz responses, dating game interactions, and preferences to suggest highly compatible matches in your area.
Is MatchMine free to use?
Yes! MatchMine offers free access to basic features including personality quizzes, some dating games, and limited matches. Premium features like unlimited matches, advanced AI coaching, and priority support are available through our subscription plans.
How accurate are the compatibility scores?
Our compatibility scores have an 85% success rate based on user feedback and relationship outcomes. However, compatibility is complex and personal chemistry plays a significant role. We recommend using our scores as a helpful guide while trusting your own instincts.
What age groups can use MatchMine?
MatchMine is exclusively for adults aged 18 and above. We verify ages during registration and maintain strict policies to ensure a safe, age-appropriate environment for all users.
How do I improve my match quality?
Complete all personality quizzes honestly, upload recent and clear photos, write a detailed profile, actively participate in dating games, and regularly update your preferences. The more information you provide, the better our AI can match you with compatible partners.
Can I change my location or search in different areas?
Yes! You can update your location in settings and adjust your search radius. Premium users can also search in multiple cities or use our "Travel Mode" to find matches when visiting different locations.
How do I report inappropriate behavior?
Use the report button on any profile or message, or contact us directly at care@matchmine.fun. We take all reports seriously and investigate promptly. Our AI also monitors for inappropriate content and behavior automatically.
What makes MatchMine different from other dating apps?
MatchMine focuses on deep compatibility through AI analysis, interactive dating games, and personality-based matching. Unlike swipe-based apps, we prioritize meaningful connections over superficial attraction, with personalized AI coaching to improve your dating success.
How do I delete my account?
You can delete your account anytime in Settings > Account > Delete Account. This permanently removes your profile, matches, and messages. Alternatively, you can temporarily hide your profile if you want to take a break.
Is my personal information secure?
Absolutely. We use bank-level encryption, secure servers, and strict privacy policies. Your data is never sold to third parties. All profiles are verified, and our AI monitors for fake accounts and suspicious activity 24/7.
How long does it typically take to find a match?
Most users receive their first compatible matches within 24-48 hours of completing their profile and personality assessment. However, finding the right person varies greatly - some find their perfect match in days, others take several months of meaningful connections.
Can I use MatchMine if I'm looking for friendship only?
Yes! You can set your relationship goals to "friendship first" or "platonic connections" in your preferences. Our AI will match you with others seeking similar non-romantic relationships and friendships.
Do you offer customer support?
Yes! Contact our support team at care@matchmine.fun for any questions, technical issues, or concerns. We typically respond within 24 hours and offer priority support for premium members.